Oslo, Karoline Kristiansens vei 2
post@o-bd.no
+47 21064242
Search results view:
Delivery time

Online store registration

To register in the online store, please, fill in the following form.

If you have any problems with your registration, please send us a report to the following email noreply@o-bd.no

— mandatory fields
Register as
  
Contact data
Authorization data
Generally The terms of sale, together with your order, confirmed through an order confirmation, constitute the overall contractual basis for the purchase. The terms of sale and other information on www.o-bd.no are only available in Norwegian. To be able to shop at www.o-bd.no, you must be 18 years old. Where these terms of sale require writing, this is fulfilled by using e-mail, SMS, letter, or the like. 1. Parties "Seller" is: OBD AS who sells his goods on www.o-bd.no "Seller" is hereinafter referred to as "we", "us" or "Seller". Buyer is: the person who is stated as the buyer in the order, and is hereinafter referred to as "you", "you", "yours" or "yours". Shop in the online store Here we have described the buying process so that you can always feel safe when shopping online. 1. Find out about the products 2. Select the desired product 3. Add to cart 4. Select shipping and payment method 5. Possible registration of customer profile with OBD AS 6. Checking the order 7. Confirm your order and acceptance of the terms of sale 8. Receive order confirmation 3. Your order When we receive your order, we will confirm the order and automatically send you an order confirmation at the email address you provided. Carefully read the order confirmation when you receive it, and check if the order confirmation is in accordance with the order. Deviations between your order and the order confirmation are considered a new offer from us, which you can accept or decline. If you have ordered more than one product, you may receive the products in separate shipments. We reserve the right to cancel your order or part of it, if the product is sold out. In the event of a sold-out situation, you will be notified of this, possibly together with information about what we can offer instead. You will have the opportunity to accept our new offer with the changes we specify in relation to your order, or cancel the order. Furthermore, reservations are made about cancellations of orders intended for resale. If there have been typing or printing errors of significant size on the part of the Seller, in advertisements and the like. and / or in the online store that is greater than 15% of the normal retail price, the Seller may unilaterally change, delete or reject an order. This applies even if the customer has received an order confirmation or similar. We also reserve the right to cancel your order, as well as not to maintain our customer guarantees as a result of force majeure. This is available if it is not possible to fulfill the terms of the agreement. This may be due to extraordinary circumstances and events that OBD AS has not been able to predict such as war, extraordinary natural events, fire, strike and pandemic. You can read more about your order at www.o-bd.no If you want to call us, you can contact the customer center on 21 06 42 42. Payment All prices include VAT. The order overview will include all expenses associated with the item such as expenses for postage, shipping, packaging, etc. As a means of payment, you can choose from the payment methods we offer in the purchase process. To minimize the risk of unauthorized access, your payment card information is encrypted. Once we have received your order, we will make a reservation on your means of payment to ensure that there are sufficient funds to cover the purchase price and complete the transaction. If reservations can not be made, we reserve the right to cancel the booking. You will receive information about any such cancellation. If you use a payment card, PayPal or direct bank as a payment method, you will be charged when we confirm your order and delivery is initiated with us. This also applies to pre-orders of products that will be available in advance or have an unconfirmed delivery date. Klarna Invoice as a method of payment is only available to private individuals and can not be issued to companies regardless of company form. If you choose invoice, this will be sent by e-mail from Klarna at the same time as we send your order, and with the due date as stated during the purchase process. No extra fees apply for purchases against invoice. Please note that you must always provide a complete social security number for purchases with Klarna Faktura. Klarna will make an assessment to determine if you can trade for the chosen amount. In this assessment, Klarna mainly looks at three things: your previous payment history with them, how much you want to shop and external information that Klarna obtains from a credit information agency (copy letters are sent when obtaining information from a credit information agency). It is thus a combination of several different factors that determine whether the purchase goes through. Should the purchase not go through with an invoice, you can complete the order with another means of payment we offer. If you have questions about the assessment, please contact Klarna on 21 01 89 91 Mon-Fri between 08.00-17.00. If you receive an offer of financing as a method of payment, the contract with terms will be signed electronically by you during the payment process. This is an agreement between you and our financing partner. The account holder agrees that the account is charged with interest on the amount outstanding at any given time, and that these are costs that are in addition to what is shown in the online store's order overview. In the event of non-payment, the account will be charged with late payment interest in accordance with Act on interest in the event of late payment, etc. of 17.12.76 no. 100. Fee is charged in accordance with the Debt Collection Act of 13.05.88 no. 26. Privacy Policy Privacy statement OBD AS This privacy statement describes how OBD AS collects and uses personal information. OBD AS, through its general manager, is responsible for processing the company's processing of personal data. Where the daily responsibility is delegated, it appears under each individual point. The delegation only covers the tasks and not the responsibility. The declaration contains information you are entitled to when information is collected from our website (Personal Data Act § 19) and general information about how we process personal data (Personal Data Act § 18 1st paragraph). Processing of personal data on our websites. It is voluntary for those who visit the websites to provide personal information in connection with services, such as receiving newsletters, submitting a form / e-mail or using our chat. The basis for treatment is the consent of the individual, unless otherwise specified. Information collected in connection with the operation and development of the website is stored on separate servers. Only us and the relevant suppliers have access to the information collected. A separate data processor agreement between us and the suppliers regulates what information the suppliers have access to and how it is to be processed. Our suppliers must not share this with third parties. All processing of personal data (such as collection, registration, storage, disclosure) is subject to special rules. We are responsible for processing your personal data in accordance with applicable rules. Below you will find information about the following: 1. What happens to your data when you contact us 2. Email, chat and phone 3. Who do we share the information with and can they use it 4. How long information about you is stored 5. Sharing posts from blogg.eabryn.no 6. Your rights 7. How to apply for your information to be disclosed or deleted 1. When you contact us When you contact us via form, e-mail, chat or telephone, we will store your inquiry including contact information. We use this information only to contact you regarding what you have stated in the inquiry. OBD AS uses e-mail and telephone as part of the daily work. Relevant information that emerges from telephone calls and e-mail exchanges that take place as part of a customer relationship is logged in our systems. Correspondence will, as a general rule, be kept for 5 years before deletion. OBD AS's employees also use e-mail in general dialogue with internal and external contacts. The individual is responsible for deleting messages that are no longer relevant, and at least every year reviewing and deleting unnecessary content in the e-mail box. Upon resignation, the e-mail accounts are deleted, but some relevant e-mails will normally be transferred to colleagues. Sensitive personal information should not be sent by e-mail. We would like to inform you that regular e-mail is unencrypted. We therefore do not encourage you to send confidential, sensitive or other confidential information via e-mail. 2. OBD AS uses e-mail as part of the daily work. Relevant information that emerges when exchanging e-mail that takes place as part of a customer relationship is logged in our systems. Correspondence will, as a general rule, be kept for 5 years before deletion. 3. Who do we share the information with We share information collected on our website with companies that provide technical and administrative services to us, as a supplier of IT systems, CRM and analysis companies. We enter into agreements with the relevant third parties that prevent them from using the information for other purposes. 4. How long do we store the information Contact information for marketing activities: 6 months Correspondence 5 years or as long as the customer relationship lasts Where the processing of personal data is based on consent, you can withdraw this at any time. 5. Sharing posts from our sites When you share posts from our website on an online community, information is posted there and then at the online community of your choice. How the relevant online community handles the data further is regulated by your agreement with the online community. However, information that you have shared a post is not stored with us. 6. Your rights Under certain conditions you can ask us to: • Provide you with further information on how we process your personal information • Provide you with a copy of the personal information you have provided to us • Update your personal information • Delete information that we no longer have a legal basis to process Limit or stop the processing of your information • Provide you with information that you have provided to us in a structured, commonly used and machine-readable format or transfer the data directly to another provider • If you believe that we process personal data in violation of the personal data regulations, you have the right to complain to the Norwegian Data Protection Authority. 8. Contact us If you have questions or updates regarding information about you, you can contact us at: Website owner and contact information Name: OBD AS Org. no .: 976 547 551 Email: post@o-bd.no Phone number: +47 21 06 42 42 * Personal information is information and assessments that can be linked to an identifiable individual. Examples are name, address, email address, purchase history, information about interests. Last updated 01.04.2022 It is free delivery for trade over 1000, - kroner. Under this sum, 200, - To the company it is delivered to the door. To a private person at the nearest delivery point. OBD.no subsidizes the shipping costs for customers. We cooperate with Norway Post, TNT, Bring and local goods transport. For private customers, the goods are then sent to the nearest delivery point in relation to the postcode. The recipient receives a pick-up message by text message or email (possibly a letter in the mailbox) and then picks up the package at the nearest Post in store or Post Office. For corporate customers, the goods are delivered to the store. Estimated delivery times are either 0-1 day for goods in stock in Norway. 3-4 days for fast order. about. 10-20 days for regular order. Delivery time will vary somewhat at what time the parts are ordered, which car brand, where the parts are physically when ordered. RETURN • All returns / complaints must be agreed with OBD AS in advance. Upon approved return, a copy of the return order must accompany the goods. • Please note that obtaining a return number does not correspond to an approved claim for compensation. • The item must be returned within 30 days after registration of the return. When returning a product, the consignment must be sent in the original packaging. • If OBD AS is responsible for the problem with the product, OBD AS will pay for the return shipment. Otherwise, the customer is responsible for the return shipment. If any necessary documents are missing, the product is returned to the customer. Returns must be returned well packed in accordance with the instructions received in connection with the notification of the return. The following items are not returned: • Specially ordered items • Electrical components Items that are not in the original packaging • Rims that are damaged / scratched during assembly • Varnished parts • If 30 days have passed since the item was purchased from OBD AS. NB! Items submitted to OBD AS without prior agreement will not be processed / credited. Damage caused by incorrect packaging is paid by the customer COMPLAINTS Complaints are sent to the customer if the goods have been dispatched incorrectly or have manufacturing defects. All returns must be agreed in advance. We only cover the cheapest shipping. OBD AS disclaims all responsibility for incorrect use of our products. Always follow the manufacturer's instructions. IMPORTANT: Varnished or processed products are not returned. Test mount all parts before painting and assembly. It is the customer's responsibility to check that the parts are correct before painting and assembly. In case of error, we ONLY cover the item. We do NOT cover labor costs and other additional costs. Electrical / specially ordered parts: Electronic parts are not returned, as well as coded parts such as locks / keys etc, or items that you order specifically for your car and we do not stock, are not returned. Warehouse sales / clearance sales items are not returned. RIGHT OF WITHDRAWAL • As a consumer / private person, you always have a 14-day right of withdrawal from the day you receive the products. • You can always cancel the order if a product is sold out. • The right of withdrawal does not apply to products that have been specially ordered from a supplier for a specific customer and purpose. For example, it can be an exclusive custom parts, code parts, electronic parts, items that have been ordered for stock only for your car that is not in stock. • The right of withdrawal only applies if the product is unused and in the unaltered state. The right of withdrawal does not apply to corporate customers. • If you wish to exercise the right of withdrawal, please contact OBD AS on tel. 21 06 42 42 or by email: post@o-bd.no • OBD AS will charge the customer for missing products if the returned product is not complete or has been used. • OBD AS does not pick up packages that have not been picked up by the customer. Failure to collect a package from OBD AS is not a valid reason to use the right of withdrawal.